DocXange by YTBE
The people and tools behind your retail EDI.
We catch and fix EDI problems before the retailer sees them. DocXange is our managed service for brands that sell wholesale to major retailers: a team that knows your NetSuite, with tools that work against your EDI provider.
What it does
Watch. Fix. Trace.
People and scripts, working together on the part of EDI that usually goes wrong.
How it works
A service with tools behind it.
DocXange is people first. The tooling makes them faster and more thorough.
What you get
- Someone who knows your NetSuite and your EDI flow, with one point of contact
- Documents watched across the whole flow: purchase orders, change requests, ship notices and invoices, plus 943 and 944 for 3PL warehouses
- Missing catalog entries found and fixed, with a record of what changed
- Rejections and chargebacks traced to their cause
- Tools that keep improving as we teach them more of what your EDI provider can do
What goes away
- Finding out about a problem from the retailer
- Hours spent hunting for the one missing entry
- Finger-pointing between your NetSuite and EDI specialists
How it works
How NetSuite EDI integration works.
A retailer sends a document, your EDI provider translates it, and NetSuite acts on it. Here is the usual path.
EDI documents we automate
From purchase order intake to invoice transmission.
We handle the complete EDI document lifecycle.
- Auto-create sales orders from inbound POs
- SKU mapping and validation
- Price verification and alerts
- Retailer-specific field handling
- Automatic sales order updates
- Quantity and date changes
- Line item additions and cancellations
- Change audit trail in NetSuite
- Carton-level detail (SSCC-18)
- Pallet configuration support
- Shipment tracking integration
- Compliance label generation
- Automated invoice generation
- Allowance and charge handling
- Tax calculation compliance
- Payment terms mapping
- 3PL shipment confirmation
- Inventory movement tracking
- NetSuite fulfillment updates
- Multi-warehouse support
- Inventory receipt automation
- Lot and serial tracking
- Discrepancy alerts
- NetSuite inventory sync
The YTBE difference
Separate NetSuite and EDI specialists, or one team.
Compare hiring separate specialists with working with YTBE.
| Factor | Separate specialists | YTBE (combined) |
|---|---|---|
| When issues arise | Finger-pointing between vendors. “It’s a NetSuite issue” / “It’s an EDI issue.” | One team owns the entire flow. We find and fix it. |
| Communication | Coordinate between two vendors. Double the meetings. | One point of contact for NetSuite and EDI. |
| Data flow understanding | Each vendor knows their piece, not the whole picture. | We designed the NetSuite customizations that feed EDI. |
| New retailer onboarding | Scope two projects, manage two timelines. | One project. One timeline. One invoice. |
Where it fits
Built for retail wholesale.
Our experience is wholesale and store replenishment for prestige beauty and specialty retailers, plus 3PL warehouse integration.
Works with
- NetSuite, designed and supported by our own team
- TrueCommerce as the EDI provider
- Retailer-specific requirements and compliance rules
Documents covered
- 850 purchase orders and 860 change requests
- 856 advance ship notices
- 810 invoices
- 943 and 944 warehouse ship and receipt advice
Common questions
Before you get in touch.
What is DocXange?
DocXange is our managed retail EDI service. A team that knows your NetSuite account works with tools built for the job to keep your EDI documents flowing between the retailer, your EDI provider and NetSuite, and to fix problems when they appear.
Is DocXange software or a service?
A service. People do the work, supported by tooling we built for it. You are not buying a platform to run yourself.
What kinds of problems does it find and fix?
The most common cause of a failed order document is a missing entry in the item catalog, so that is the tool's main job: find the gap, fill it and leave a record. It also helps with mapping issues, customization issues and retailer-specific rules.
Which EDI documents do you handle?
850 purchase orders, 860 PO change requests, 856 advance ship notices and 810 invoices, plus 943 and 944 ship and receipt advice from 3PL warehouses.
Which EDI provider do you work with?
TrueCommerce. We set up the mapping and translation rules and connect it to NetSuite.
Why one team for NetSuite and EDI?
When a document fails, nobody argues about whether it's a NetSuite issue or an EDI issue. We designed the NetSuite customizations that feed EDI, so one team finds and fixes it, with one point of contact and one invoice.
What does onboarding a new retailer involve?
One project and one timeline: mapping and translation rules for that retailer's requirements, and any NetSuite changes its documents need.
Do ASNs include carton labels?
Yes. The 856 is generated when the order is fulfilled in NetSuite, with carton-level detail (SSCC-18), pallet configuration and compliance labels.
How does EDI work with NetSuite?
A retailer sends a document such as a purchase order. Your EDI provider translates it and passes it to NetSuite, which creates the sales order. When you fulfill and bill the order, the ship notice and invoice go back the same way.
Do I need a separate EDI provider, or does NetSuite do EDI itself?
NetSuite does not translate EDI documents itself, so most companies use an EDI provider. We work with TrueCommerce and connect it to NetSuite.
What happens when a retailer rejects a document or sends a chargeback?
We trace the rejection or chargeback back to the document and the rule behind it, then fix the source so it is less likely to happen again. We do not promise a recovery rate.
Do you work with 3PL warehouses?
Yes. We handle 943 warehouse ship advice and 944 warehouse receipt advice, and what they mean for fulfillment and inventory in NetSuite.
Landing a new retail account?
Let's talk about getting your EDI and NetSuite flow ready.