YTBE Inc. (“YTBE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ytbe.com) or engage our services.

Summary: We collect only the information necessary to provide our consulting services and communicate with you. We never sell your data to third parties.

1. Information We Collect

Information You Provide Directly:

• Contact Information: Name, email address, phone number, and company name when you fill out our contact form or reach out to us
• Project Information: Details about your business needs, technical requirements, and project scope that you share with us
• Communication Records: Emails, messages, and other correspondence between you and our team

Information Collected Automatically:

• Usage Data: Pages visited, time spent on pages, and navigation patterns on our website
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: Small data files stored on your device to improve your browsing experience (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Deliver our consulting services (NetSuite customization, EDI integration, Managed IT, etc.)
• Communicate about projects, updates, and service-related matters
• Improve our website and services based on usage patterns
• Send occasional updates about our services (with your consent)
• Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., email hosting, CRM systems), subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Protection: To protect the rights, property, or safety of YTBE, our clients, or others
• With Your Consent: When you have explicitly authorized us to share information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure access controls and authentication
• Regular security assessments
• Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide services you have requested
• Maintain records for legal and business purposes
• Comply with legal obligations

When your information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us using the information provided below.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Material changes will be communicated via email (if we have your contact information) or through a prominent notice on our website.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us via our contact form.